Following the instructions on the leaflet, the system sends the video and audio but it does not send the remote control commands. Why?
Please check which model you have:
The old model features two LEDs placed as indicated below. If this is your model, then we recommend the following position to send the infrared emissions to the receiver sensor.
The new model features one LED placed as indicated below: In the leaflet that you mention we recommend the same position to send the infrared emissions to the sensor of the receiver. However, this is an error.
The arrangement of the LED in the new bubble is as follows:
Therefore change the position of the IR emitter as follows: