Most questions proposed by our customers can find answers in this section. If you need further assistance you can contact us directly by completing the following information
The H30FLEX meter registration process is quite simple; you just need to follow the instructions described in the image.
The QR code and URL shown on the screen are linked to the meter's serial number; the PIN obtained is thus exclusive to the meter being registered.
If the registration is carried out within 30 days after the first start, the meter will include two free extended options: ref.593235 that provides a wider level measuring range, and ref.593234 that activates the dCSS function (digital channel stacking switch).
After connecting the meter to the PC and installing the appropriate driver, you need to access http://h30.flex in the address bar of your internet browser. This will open the configuration web application.
H30FLEX allows the editing of the channel plans (terrestrial and satellite), the creation of new plans or the duplication of an existing plan. It also allows you to add new satellites to the channel list. To do so, you need to follow the steps below:
Plans / Customizable / Add Plan
Edit the following fields:
Name:...............xxxx
Type (Terr./Sat.):....Satélite
Band (Ku, C, S):.....Ku. ...Continue...
Add Channel:
Channel:............54 (Tp. Transponder)
Polarity:........H/V
Frequency:.......10.800 MHz
Bandwidth:...Symbol Rate x 1.35
...Save...
This will allow you to save any satellite into the original factory-set list, which will facilitate the pointing process for new satellites
The first thing is to connect the H30FLEX meter to the computer using the USB. The driver that recognizes the H30FLEX is usually installed automatically and so the meter is immediately detected. Otherwise it will have to be manually installed (instructions can be found in the “Driver installation“ section, from 3.1 to 3.8, in page 18 of the manual): en.televes.com/H30FLEX_manual
Once the driver is installed, you will need to open a browser (Chrome is recommended), type http://h30.flexin the address bar, and press Enter. The first window (1) of the web application will be displayed, where you will have to select the Measurements option in the menu bar.
This window will display all the Datalogs stored in the H30FLEX, grouped by dates and standards (DVB-T, DVB-T2, DVB-S, DVB-S2, analogue...). Measurements can be displayed in calendar mode (2) as well as in list mode (3). They can all be selected at once for deletion or export.
The Datalog download to the computer is carried out using the buttons on the top right side; the format used is xls. Each Datalog will produce a file; whenever multiple files are selected, they will all be downloaded into a single compressed .zip file. To display all the data associated with the Datalog measurements you only need to click on the name, and a new window will pop up (4)