Most questions proposed by our customers can find answers in this section. If you need further assistance you can contact us directly by completing the following information
The solution to this problem is a firmware update. The download link is :http://www.televes.com/es/content/7118-tlv0323-problema-reinicio-astra https://www.televes.com/es/7118-rsd.html
Receivers equipped with an internal modulator are not currently available in the market. To implement the above mentioned installation, the DTT receiver has to be linked to an A/V modulator.
There are 2 possible causes for this: the module itself could be damaged or the external power supply could be damaged. To know which is the case, the module should be powered with a 12 V 1,500 mA power supply.
Receivers are equipped with an active stage at the signal input. If the signal level in a given channel is too high, the saturation of this stage causes image distortion. The solution involves either including an attenuator at the antenna input, thus reducing the input level, or act upon the level of the external amplifier (if there is one) to reduce its gain.
Yes. Given the current price of energy, knowing the exact equipment power consumption is important, both for stand-by mode and for working mode. We have carried out a market research and analysed 4 DTT receivers, taking our zAs HD ref.5124 receiver as a reference; average working times were 4.5 hours a day, with 19.5 hours a day in stand-by. The results are described below: Receiver 1: power consumption is 6.56 times the power consumed by zAs HD. Receiver 2: power consumption is twice the power consumed by zAs HD. Receiver 3: power consumption is 1.18 times the power consumed by zAs HD. In short, buying low power consumption receivers is important (despite being more expensive at initial purchase), since they are cheaper in the long run.
The only items you need are: A TV outlet in the room. 1 Coaxdata in the TV outlet where your main PC is plugged. 1 Coaxdata in the TV outlet where your secondary PC is plugged. You will not have to open your PC; neither will you need any HUBs or selector switches. The installation is plug&play.
The reason is that in satellite reception there are multiple working bands (4 voltage combinations - 13 V and 18 V - and tones - 0 KHz and 22 KHz -) that cannot share the same cable. The mentioned bands are: Low Vertical Band (13 V + 0 KHz), High Vertical Band (13 V + 22 KHz), Low Horizontal Band (18 V + 0 KHz), High Horizontal Band (18 V + 22 KHz). In order to select one of them, the appropriate voltage and tone have to be sent to the LNB. In a conventional installation it is up to the satellite receiver to perform this task.
When the installation has a single satellite receiver, it is the receiver itself which requests the desired band at any time and no collisions take place. Conversely, if several receivers are installed and each of them requests a different working band, the LNB will only take the higher voltage and higher tone into account. In other words, if a receiver is sending 18 V + 22 KHz (High Horizontal Band) and another one is sending 13 V + 0 KHz (Low Vertical Band), only the receiver requesting the High Horizontal Band - the highest of the requested bands - will work properly.
One solution would be to install an IF multiband amplifier like Ref. 5363. It would feed the LNB with a fixed voltage and a fixed tone so that multiple receivers could access the appropriate channels for the selected band
